Emirates ID Status: 5 Important Steps to Know
Keeping track of your Emirates ID status is crucial for all UAE residents and citizens. Whether you’re applying for a new Emirates ID, renewing it, or replacing a lost card, knowing your application status can help you avoid delays and ensure timely collection. This guide outlines the five most effective methods to check your Emirates ID status in 2025.
Table of Content
Emirates ID Validity
The duration of an Emirates ID’s validity varies depending on the applicant’s residency status:
- Expatriate Residents: The Emirates ID remains valid for the same period as their UAE residence visa.
- UAE Nationals: Citizens of the UAE receive Emirates IDs that are valid for either 5 or 10 years.
- GCC Citizens: For nationals of Gulf Cooperation Council countries living in the UAE, the ID is typically valid for 5 years.
How to Check Emirates ID Status Online via ICP Website
The easiest way to track your Emirates ID is through the official website of the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP). Follow these steps: [1]
- Go to the ID Card Status page on the ICP website “from here“.

- Enter your Application Number (PRAN) or your Emirates ID Number.
- Click the search icon to proceed.
- Your current Emirates ID status will appear on the screen.
This method is fast, free, and available to anyone with an internet connection.
How to Check Emirates ID Status Using the UAEICP Mobile App
You can also track the status of your Emirates ID through the official UAEICP mobile application offered by the ICP (Identity, Citizenship, Customs & Port Security). Follow these steps: [2] [3]
- Download the ICP App: Download the UAEICP app from:
- Google Play Store “from here“.

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- Apple App Store “from here“.

- Open the App: Launch the application and navigate to the main dashboard.
- Access Public Services: Tap on Public Services, located at the bhttps://apps.apple.com/us/app/icp-mobile-app/id6504737843?platform=iphoneottom of the screen.
- Select Application Tracking: Choose the Application Tracking option from the service list.
- Enter Your Information: Input your Application Number (PRAN) or Emirates ID Number.
- Tap Search: Press the Search button to continue.
- View Status: Your Emirates ID status will be shown, indicating whether it is still under process or ready for pickup.
This method is convenient for those who prefer to track their ID via smartphone.
How to Check Emirates ID Status by Calling ICP Customer Support
If you prefer assistance over the phone, you can easily check your Emirates ID status by contacting the ICP support center. Here’s how:
- Call the Helpline: Dial 600 522222 to speak with an ICP customer service representative.
- Provide Your Details: Be ready to share your Emirates ID Number and Application Number (PRAN) to help the agent find your record quickly.
- Get Your Update: The representative will check your application and inform you of its current status. If any further steps or documents are required, they will guide you accordingly.
This method is ideal for users who prefer direct, real-time assistance.
How to Check Emirates ID Status at an ICP Service Center
You can also visit an ICP Customer Happiness Center in person to check the status of your Emirates ID application. Follow these steps:
- Locate a Nearby Center: Use the ICP Service Center Locator on the official website to find the branch closest to you.
- Prepare Your Documents: Bring your application receipt and a valid ID document, such as your passport, for verification purposes.
- Visit the Service Desk: At the center, go to the help desk and provide your Application Number (PRAN) and Emirates ID Number.
- Get an Update: A staff member will check your application in the system and inform you of its current status—whether it’s under process, approved, or ready for collection. If any additional steps are required, they will guide you accordingly.
This option is ideal for those who prefer face-to-face support or need help resolving an issue.
Conclusion
Staying updated on your Emirates ID status is simple and accessible through multiple official channels. Whether you choose to check online, use the mobile app, call customer support, or visit a service center, each method ensures you stay informed and avoid delays. Always keep your application details handy for a smooth tracking experience.
Questions & Answers
You can check your Emirates ID status on the official ICP website by entering your PRAN or Emirates ID number in the status tracker.
Yes, you can use the UAEICP app available on Google Play and Apple Store to track your Emirates ID status using your PRAN or ID number.
PRAN stands for "Personal Request Application Number." It's a unique number given when you apply for or renew your Emirates ID.
Yes, you can call ICP’s customer support at 600 522222 and provide your Emirates ID or PRAN number to get the status update.
If you lost your PRAN number, visit the ICP service center with your valid ID or passport to request assistance in retrieving your application details.
Yes, checking your Emirates ID status through the ICP website, mobile app, or customer service hotline is completely free of charge.
Typically, Emirates ID processing takes 5–10 working days after biometrics and application approval, depending on the workload and service type.
Yes, you can visit any ICP Customer Happiness Center, present your PRAN or ID number, and receive your application status update directly.
'Under process' means your Emirates ID application is still being reviewed or is awaiting biometric verification or approval before printing.
Yes, GCC nationals living in the UAE can use the same ICP website, app, or helpline to check their Emirates ID application status.